This division serves as the direct link between technology and its users on campus. Its tasks revolve around two main pillars: The first is training, where it organizes specialized workshops and courses to enhance the digital literacy of faculty, staff, and students, equipping them to use the latest educational platforms and specialized software. The second pillar is technical support, acting as the first point of contact for user inquiries and issues, providing swift and effective solutions to ensure their work is not disrupted. The significance of this division is its role in empowering the university community to fully leverage available technological resources, which directly contributes to improving the quality of education, research, and administrative efficiency.